Udoeka, Ifreke, Ifiok Udo, Idara James, Anthony Edet, Mfoniso Asuquo, Daniel Thursday, Idongesit Ifreke, and Abasiama Usen. “TOWARDS EFFICIENT ONLINE STORE MANAGEMENT: AN NLP-BASED SYSTEM FOR CLIENTCOMPLAINT CLASSIFICATION”. AKSU Annals of Sustainable Development 4, no. 1 (October 16, 2026): 168–182. Accessed October 9, 2026. https://aksuasd.org.ng/index.php/home/article/view/113.